Terms of service
Last updated: [February 7, 2026]
Welcome to Casa Moratta.
These Terms & Conditions govern your use of our website and the purchase of products from casamorattadecor.com. By accessing our website or placing an order, you agree to these terms.
About Us
Casa Moratta is an online retailer offering thoughtfully curated home décor and lifestyle pieces throughout the United Kingdom.
For any questions, please contact us at support@casamorattadecor.com.
Using Our Website
By using our website, you confirm that you:
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Are at least 18 years of age
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Will use the website lawfully and responsibly
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Will not attempt to interfere with the security or functionality of the website
We reserve the right to restrict access or refuse service where misuse is identified.
Product Information
We carefully present our products through detailed descriptions and photography.
As many of our collections feature natural materials and handcrafted finishes, slight variations in colour, texture, dimensions, and appearance are part of their unique character and should not be considered defects.
Product availability may change without notice.
Pricing & Payment
All prices are displayed in GBP (£) and include applicable UK taxes unless otherwise stated.
Payments are processed securely through our trusted payment providers.
By placing an order, you confirm that the billing information provided is accurate and that you are authorised to use the selected payment method.
Orders
Your order is confirmed once you receive an order confirmation email.
In certain circumstances, we may be unable to accept or fulfil an order, including where:
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A product becomes unavailable
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Payment cannot be authorised
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Fraud or misuse is suspected
If this happens, any payment taken will be refunded promptly.
Shipping & Delivery
Delivery is available throughout the United Kingdom.
Estimated delivery times are provided at checkout and may vary depending on product availability, supplier location, and courier services.
For full details, please refer to our Shipping & Delivery page.
Returns & Refunds
Your rights regarding cancellations, returns, faulty products, and refunds are outlined in our Returns & Refunds Policy, which complies with UK consumer legislation.
Intellectual Property
All content on this website—including photographs, product descriptions, graphics, logos, branding, and design—is the property of Casa Moratta or its licensors and is protected by intellectual property laws.
No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written permission.
User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity carried out under your account.
Please notify us immediately if you believe your account has been accessed without your permission.
Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful under UK law.
To the extent permitted by law, Casa Moratta shall not be liable for indirect or consequential losses, or for delays caused by circumstances beyond our reasonable control.
Privacy
Your personal information is handled in accordance with our Privacy Policy and Cookie Policy.
By using our website, you acknowledge these policies.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, legal requirements, or website functionality.
The latest version will always be available on this page.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.
Need Assistance?
If you have any questions about these Terms & Conditions, our team is always happy to help.
We aim to respond within 1–2 business days.